Return condition
New and unused items should be returned in original condition with packaging, accessories, manuals, serial numbers, and invoice records. Electronics, mapping cards, transducers, batteries, and mounting hardware should be checked for fit before installation.
Damaged or defective items
If an item arrives damaged or appears defective, contact support quickly with order details, photos, and a short description of the issue. Early defects can usually be handled through return, replacement, or manufacturer service depending on product condition and the sourcing path.
Manufacturer warranty
Warranty coverage follows the applicable manufacturer warranty for the product and the final authorized sourcing path. Keep the original packaging, serial number, invoice, and accessories for warranty service.
New and unused items should be returned in original condition. If a product arrives damaged or defective, contact support quickly so the issue can be handled through replacement, return, or manufacturer warranty service.
For electronics, transducers, mapping cards, mounts, and batteries, confirm fitment before installation. Installed, modified, water-used, or incomplete items may be limited to manufacturer warranty handling.
Installed electronics
Once fish finders, transducers, mounts, mapping cards, or electrical accessories are installed, modified, water-used, or registered, return options may be limited. In those cases, coverage normally follows the manufacturer’s warranty and service process.
Before checkout
- Confirm the exact model, screen size, transducer, map region, mount, and included accessories.
- Check compatibility with your boat, kayak, power setup, motor shaft, transom, or phone app workflow.
- Keep packaging and proof of purchase until the product is tested and confirmed.
